Our policy lasts 21 days. If 21 days have gone by since the shipment of your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (eligible to resale). To complete your return, we require a receipt or proof of purchase. Please check all items as soon as you receive your package to avoid running out 21 days of our return policy.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your Paypal Account within 10 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your Paypal account again. If you have checked your Paypal Account and you still have not received your refund yet, please email us at email@example.com or call us at 917 504 6162
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at firstname.lastname@example.org and send your item to: 223 West 79th Street Suite 2 ,New York, NY 10024.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
To return your product, you should mail your product to: 223 West 79th Street Suite 2 ,New York, NY 10024.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.